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How god55 Handles Your Personal Data

At god55, we are clear about what personal data we collect, why we collect it, and how long we keep it — so you always know where you…

Data TransparencyAccount SecurityIndian Privacy StandardsYour Right to AccessSecure Deletion on Request
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god55 How god55 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is stored, want to request a copy of your records, or need to ask about deletion, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within five business days of receiving them.

Team online

Email Privacy Team

Send your data request or privacy concern to our dedicated privacy address. Include your registered email and account number so we can locate your records and respond without delay.

Live Chat Support

Our live chat is available around the clock. For privacy queries, type 'data request' at the start of your message and the agent will route you to the privacy team immediately.

Help Centre Ticket

Raise a formal ticket through the Help Centre on god55.sbs. Select the 'Privacy and Data' category so your request is logged, tracked, and escalated if it is not resolved within the standard window.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply multiple layers of protection to your account data — from encrypted storage to strict internal access controls.

Encrypted Data Storage

All personal and financial data is stored using AES-256 encryption at rest. Access to the underlying database is restricted to a small number of verified engineers under audit-logged conditions, never shared broadly.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences from your browser settings at any time without affecting core account functionality.

Account Security Practices

Two-factor authentication is available on every account. We strongly encourage you to enable it. Login attempts from unrecognised devices trigger an email alert so you are notified before any access is granted.

Data Retention Periods

Account data is retained for as long as your account remains active and for a regulatory hold period after closure, as required under Indian financial compliance rules. Once that period passes, data is securely deleted.

Who Can Access Your Data

Only the payment processors you choose — UPI, Paytm, PhonePe — and our internal compliance team can access transaction data. No marketing partner or advertiser receives identifiable account data from us.

Requesting Changes or Deletion

You may request a full copy of your stored data or ask for deletion through the Help Centre. Deletion requests are processed within ten business days, subject to any regulatory hold that prevents immediate removal.

Common Questions About Your Data on god55

Below are the questions we receive most often about how your personal data is handled on god55.sbs. If something is not covered here, reach out through the Help Centre and we will respond with a direct answer.

We collect your name, email address, mobile number, date of birth for age verification under local law, and the payment method details you add — such as your UPI handle, Paytm number, or PhonePe-linked mobile number.

We share data only with the payment processors you choose — UPI, Paytm, PhonePe — and with regulatory bodies when required by Indian law. No advertiser or marketing partner receives your personally identifiable information from us.

After account closure, we retain your records for the period required under Indian financial regulations. Once that mandatory hold expires, your data is permanently deleted from our systems and backups.

Yes. Raise a ticket in the Help Centre under the 'Privacy and Data' category, or email our privacy team directly. We will compile and send your full data record within five business days of verifying your identity.

Submit a deletion request via the Help Centre or live chat. We process confirmed requests within ten business days. Some data may be held beyond that window if a regulatory retention obligation prevents immediate deletion.

We use session cookies for login continuity and analytics cookies to improve the site. You can disable non-essential cookies from your browser settings at any time; doing so will not prevent you from accessing your account.

Payment credentials are never stored in plain text. UPI handles, Paytm account references, and PhonePe-linked numbers are encrypted and accessible only to the payment processor and our compliance team under audit controls.

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